Messengers: Telegram, Viber and WhatsApp
Chat with customers in Telegram, Viber and WhatsApp right from Odoo Community.
Messengers connects your Telegram bot, Viber bot and WhatsApp Business number to Odoo. Every conversation lands in one inbox and is linked to the contact, agents answer from the chatter with files, and any document can be sent by template with a button. Broadcasts, automatic messages and delivery statuses are included, and free connectors bring messengers to Helpdesk, Approvals, eSign, sales and delivery tracking.
Features
One inbox for three messengers
Telegram, Viber and WhatsApp Cloud API chats in one list, unanswered first, with photos, documents and voice messages.
Answers from Odoo
"Send message" in the chat goes to the messenger; "Log note" stays inside Odoo.
Chats linked to contacts
Personal links and QR codes, a shared phone number or manual linking.
Templates on any document
Quotations, invoices and deliveries sent with placeholders and a button to the customer portal.
Broadcasts and automatic messages
Scheduled broadcasts with sent, delivered and read counters, and messages sent once per document when it matches a filter.
Works with other KVS modules
Tickets from messages in Helpdesk, approve and reject buttons in Approvals, signing links in eSign.
Works well with
$99
Helpdesk: Support Tickets and SLA
A full helpdesk for Odoo Community: tickets, SLA, portal and ratings.
Details
$99
Approvals: Approval Workflows
Require approval before any document is confirmed.
Details
$200
eSign: Electronic Signature
Send PDFs for signature from Odoo Community, with KEP included.
DetailsWe build any Odoo module to order
An integration with your bank or delivery service, a report, a workflow, a portal for your customers: describe the task and we will propose a solution, a price and a deadline.