Knowledge: Company Wiki and Help Center
A company wiki and a public help center inside Odoo Community, organized like Enterprise Knowledge.
Knowledge adds a wiki app to Odoo Community. Articles nest under each other in a sidebar tree with favorites, a shared workspace and private notes, and you reorganize them by drag and drop. Each article decides who can read and who can edit it, keeps a version history you can restore, and can start from a template. Owners get review reminders so content stays current. Publish articles to a searchable help center on your website or share one by a link, and with the free Helpdesk connector customers see matching articles while they fill in the support form.
Features
Article tree in a sidebar
Favorites, workspace, shared and private sections, search and drag and drop to move articles and sub-articles.
Rights per article
Limit an article to its members or its editors; sub-articles follow their parent unless you change them.
Versions and locking
Every save keeps a version you can open and restore. Lock an article to stop edits.
Templates
Meeting notes, how-to, FAQ, onboarding, project brief and process templates, plus your own.
Review reminders
Set a review interval and the owner gets an activity when the article is due for review.
Help center and Helpdesk
Publish articles to a searchable help center or share them by link. The free connector suggests articles in the support form and sends them from tickets.
Works well with
$99
Helpdesk: Support Tickets and SLA
A full helpdesk for Odoo Community: tickets, SLA, portal and ratings.
Details
$99
Approvals: Approval Workflows
Require approval before any document is confirmed.
Details
$200
eSign: Electronic Signature
Send PDFs for signature from Odoo Community, with KEP included.
DetailsWe build any Odoo module to order
An integration with your bank or delivery service, a report, a workflow, a portal for your customers: describe the task and we will propose a solution, a price and a deadline.